Nayoora

Yes, we offer flexible partial payment with zero COD fees:

₹0 - ₹10,000 orders:
No advance required • Full payment at delivery

₹10,000 - ₹19,999 orders:
Pay ₹499 advance (adjusted in total) • Balance at delivery

₹20,000 - ₹40,000 orders:
Pay ₹999 advance (adjusted in total) • Balance at delivery

Secure your premium saree, designer lehenga, or luxury suit with minimal booking amount. The advance is adjusted in your total order value—pay only the remaining balance when your handpicked ethnic wear arrives at your doorstep, fully authenticated and carefully packaged.

✨ Zero COD charges • Advance adjusted in total • Premium delivery across India

We deliver across India within 5-7 business days for most locations. Metro cities receive orders in 3-5 days. Remote areas may take 7-10 days. All sarees, lehengas, and suits are carefully packaged to ensure they reach you in pristine condition. Free shipping on orders above ₹2,999.

We offer easy 7-day returns and exchanges on all ethnic wear. Items must be unworn, with original tags intact, and in original packaging. Customized or altered pieces cannot be returned. Refunds are processed within 5-7 business days after we receive the returned item.

Each product page includes a detailed size chart with measurements for bust, waist, and hips. For sarees, blouse sizes are provided. For lehengas and suits, refer to our size guide for accurate fitting. If you need help, contact our customer support team for personalized size recommendations.

Dry clean only for silk, velvet, and embroidered pieces. Hand wash gently for cotton and linen sarees in cold water. Avoid direct sunlight when drying. Store in a cool, dry place with muslin cloth to maintain fabric quality. Detailed care instructions are included with each order.

Absolutely. We source all our sarees, lehengas, suits, and Indo-Western wear directly from trusted artisans and manufacturers. Every piece undergoes strict quality checks before dispatch. We guarantee 100% authentic fabrics, genuine embroidery, and premium craftsmanship in every order.

Once your order is dispatched, you will receive a tracking link via email and SMS. You can track your saree, lehenga, or suit delivery in real-time. For any tracking issues, contact our support team with your order number for immediate assistance.

Yes, we offer blouse stitching and minor alterations for lehengas and suits. Customization requests can be added during checkout. Additional charges and 3-5 extra days for processing apply. Contact us before ordering for complex customization requirements.

We accept all major payment methods including credit/debit cards, UPI, net banking, digital wallets, and Cash on Delivery. All transactions are 100% secure with SSL encryption. Your payment information is never stored on our servers.

Our customer support team is available Monday to Saturday, 10 AM to 6 PM IST. Reach us via email, WhatsApp, or phone. We respond to all queries within 24 hours. For urgent issues, call our helpline for immediate assistance.